Gizbo Casino Terms and Conditions

What Registering an Account Means

Completing registration at Gizbo, entering your details, confirming your email, and accessing the lobby, constitutes acceptance of these terms in full. The terms apply from the moment your account is created and continue to govern every session, deposit, and bonus claim made afterward. Where a specific promotion carries its own conditions, those conditions supplement these terms rather than replace them, and both apply together.

How We Verify Your Identity

We may request identity verification (KYC) at any point, though it is most commonly triggered before a first withdrawal or when account activity crosses an internal threshold. Accepted documents are a driver’s licence, a passport, or a provincial photo identification card, together with a proof of address such as a recent utility bill or bank statement. Verification is typically completed within a few business days of all requested documents being received; incomplete submissions extend that timeframe. Withdrawals are held until verification clears when it has been requested, and unverified accounts may be limited in the deposit or wagering activity they can carry out.

Bonus Conditions and Liability Limits

Deposit bonuses at Gizbo, including the three-deposit welcome package, carry a 40x wagering requirement calculated on the bonus amount alone, not on the deposit plus bonus combined. The minimum qualifying deposit for the casino welcome bonus is $20 (equivalent), and wagered funds must clear within 14 days of the bonus being credited or the unwagered balance is forfeited. A maximum bet limit applies while any bonus is active, and this cap is shown in the Bonuses section of your account; a single wager above it can void the bonus and any winnings tied to it. Slots contribute 100% toward wagering; live casino tables and table games contribute at a reduced rate or are excluded, as listed against the specific promotion. Players must be 19 or older to claim any bonus (18+ in Alberta, Manitoba, and Quebec).

Separately, Gizbo’s liability toward any player is limited to the funds held in that player’s account balance. We are not liable for losses arising from a player’s own connectivity issues, third-party payment processor delays, or use of the platform in a jurisdiction where local law restricts it.

Who We Allow to Register

An account may only be opened by a player who is at least 19 years old, or at least 18 in Alberta, Manitoba, and Quebec. Each individual is permitted exactly one account; a second account opened by the same person, household, or device is treated as duplicate registration and may be closed, with any bonus funds removed. Players are expected to provide accurate personal details at registration and to keep that information current, since a mismatch between registration data and verification documents can delay withdrawals.

Governing Law and Regulatory Status

Gizbo is operated by Galaktika N.V. under Curacao Gaming Control Board licence OGL/2024/169/0146, and disputes arising from these terms are governed by the laws under which that licence is issued. The Curacao Gaming Control Board is an offshore regulator; Gizbo is not registered with or authorized by any Canadian provincial gambling authority, including iGaming Ontario or the Alcohol and Gaming Commission of Ontario, and it is the player’s responsibility to confirm that using an offshore-licensed platform is lawful in their own province before registering.

How Deposits and Withdrawals Are Processed

Withdrawal requests are matched against the verification status of the account and, where relevant, the wagering progress on any active bonus before funds are released.

What Happens If Terms Are Broken or Rules Change

Multi-accounting, bonus abuse (including coordinated play designed to lock in a wagering-free profit), collusion between accounts, and the use of scripts or automation to place bets are all prohibited. An account found to be engaged in any of these may have its bonus funds and related winnings removed and, in serious cases, be suspended pending review. If a technical malfunction affects a game round, whether a display error, a connectivity drop, or a fault in the game engine, the round in question is voided and any resulting result is not honoured; stakes tied to a voided round are returned to the player’s balance. We may update these terms from time to time; where a change materially affects active bonuses or account conditions, registered players are notified by email or by an in-account notice, and continued use of the account after that notice constitutes acceptance of the revised terms.